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Network Information

Last modified: 19 November 2016

All our Network Information in one place. Discover how we manage demand, safety, reliability and more here.

Non-Network Opportunities

Last modified: 19 November 2016

Non-network opportunities encourages providers to submit their alternative solutions to address network constraints.

Gas Connection Cost Estimate

Last modified: 19 November 2016

How to lodge your Claim

Last modified: 19 November 2016

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How to request Insurance Letter

Last modified: 19 November 2016

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Publications

Last modified: 19 November 2016

Information on AusNet Services' range of reports and regulatory publications.

New Connection

Last modified: 19 November 2016

To assist you in tracking the progress of your service order, please input your retailer service order number. Your service order number can be obtained from your Electricity Retailer – if you do not have this number please contact your Electricity Retailer.

Addition or Alteration

Last modified: 19 November 2016

To assist you in tracking the progress of your service order, please input your retailer service order number. Your service order number can be obtained from your Electricity Retailer – if you do not have this number please contact your Electricity Retailer.

Pre-approval Tool Welcome

Last modified: 19 November 2016

This page is for you if you are an Installer, Solar Retailer or Registered Electrical Contractor (REC) and you want pre-approval for your customer’s solar and/or battery system that is up to 10kW total inverter capacity per phase and 5kW (3.5kW for SWER) total export limit per phase.

Coronavirus COVID-19

Last modified: 19 November 2016

Here we outline our COVID-19 policies and procedures. We will continue to update this page as the global Coronavirus Pandemic continues.

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