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Reliability

Last modified: 19 November 2016

We are continuously working to improve the reliability of electricity supply to our customers and each year we aim to outperform the reliability targets set by the Australian Energy Regulator (AER).

Information

Solar and Battery Connection

Last modified: 19 November 2016

Access information for small solar connections up to 15kW total capacity, complex solar connections up to 30kW total capacity and large installations above 30kW.

FAQs

Last modified: 19 November 2016

Find quick answers to some common questions around connections, meters, faults and emergencies.

Electric Vehicle Trial

Last modified: 19 November 2016

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COVID-19 FAQ

Last modified: 19 November 2016

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Customer charter

Last modified: 19 November 2016

Our Customer Charter outlines this commitment and is designed to explain, in simple terms, our relationship with you, including who we are, what you can expect from us and what we expect from you.

Charter

Manage your applications

Last modified: 19 November 2016

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Sustainability

Last modified: 19 November 2016

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Scam to invest in fake AusNet Services bonds

Last modified: 19 November 2016

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Embedded Generation Connections 2

Last modified: 19 November 2016

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