GoodGrid is a Program developed by AusNet Services that seeks to educate and engage residential and small business customers to manage their energy use during high demand, or ‘peak’ periods. RACV are supporting AusNet Services to offer this program to their customers in selected postcodes in key areas. By participating, you can help ensure that grid continues to work reliably during peaks – and cut your power bills too.
This summer, the Program is open to 1,000 customers within ten postcode areas serviced by our electricity network.
Participating customers in eligible areas can earn incentives for cutting energy use during short high demand periods, known as ‘GoodGrid Events’.
The GoodGrid Program will run from 1 December to 31 March. Last year we ran 10 events and we expect to run a similar number of events this summer. GoodGrid Events will be four hours long, usually in the afternoon and early evening.
We will give participants tips about how they can cut their energy use during very high demand days.
If you register by 17 November 2019, you’ll be in the running to win a $1000 RACV Resorts Voucher. The early bird prize draw will happen on 18 Nov 2019
All participants who register by 15 Jan 2020 will be entered into a prize draw for an additional $1000 RACV resorts voucher. Unfortunately the winner from the first prize cannot win again. This draw will happen on 16 Jan 2020.
AusNet Services will alert registered participants before an upcoming GoodGrid Event. If a participant reduces their energy usage during the event to a level below what they have used on similar days previously, AusNet Services will pay them an incentive of $10 – no matter how big or small that reduction is.
In addition, each participant will be sent a survey via email before each event. For each completed event survey, AusNet Services will reward $5.
GoodGrid participants are not obliged to reduce power use during peak events. But we’ll reward them if they do.
You can check your eligibility using the online eligibility and registration form.
Note: We take safety seriously and, for their own welfare, customers deemed as ‘vulnerable’ are not eligible for this progam. This means a customer with life support equipment, or households where there are people with health risks that could be impacted by reducing consumption on hot days. Additionally customers who are part of an embedded network are not eligible to participate.
In a GoodGrid Event, we ask you to reduce your electricity usage below what it would otherwise have been during the event period. We call this normal usage level your baseline.
Your baseline will differ slightly between GoodGrid Events, as conditions (and hence your normal usage) on each separate GoodGrid Event will be different.
To calculate your baseline for a given GoodGrid Event, we use a formula which draws on a range of inputs:
If you own solar panels, your solar generation is included when calculating your baseline, and you are rewarded for increased exported energy during the event period.
Based on participant’s feedback last summer, we’ll now be providing a more detailed assessment of your electricity usage for each GoodGrid Event, compared to your normal usage levels.
We aim to send communications to GoodGrid Participants the day before an event day. We will also send another communication on the day in the hours before the event. We may also send communications during or after the event with tips or to advise participants that an event has ended.
A GoodGrid Participant will be notified by email and SMS. The communications will be sent to the details provided when a GoodGrid Participant signed up.
If you are a solar customer, you will experience a decrease in solar output during hazy days as a result of bushfire smoke. You may also find your solar efficiency has generally decreased even outside of those heavy haze days. This could be due to a layer of ash on your solar panels due to the bushfire smoke – the ash and soot can travel thousands of kilometres before settling. To improve your solar panel performance you may wish to consider cleaning your panels as per your manufacturer’s instructions.
If you want to know more about how solar generation is treated as part of GoodGrid, see above.